One unified view of your entire customer portfolio

Succesvyx pulls from your CRM, product analytics, billing, and support stack — scores every account on 40+ behavioral signals — and hands your CS team a prioritized action list. No data warehouse. No analyst. No three-hour Monday review.

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Succesvyx platform architecture showing data flow from CRM and product analytics into the health scoring engine

Core Technology

The health scoring engine

Every account in your portfolio gets a real-time health score from 0-100. The score is a weighted composite of four signal categories, updated whenever new data arrives.

  • Product usage — daily actives, feature depth, session frequency, engagement decay
  • Relationship signals — QBR history, NPS cadence, champion presence, open support tickets
  • Commercial indicators — renewal date proximity, contract expansion, invoice status
  • Account trajectory — score momentum over 30/60/90 days, cohort comparison
Health Score Composition
Product Usage
72%
Relationship
55%
Commercial
88%
Trajectory
41%
Overall Health Score 67

Integrations

Connects where your data already lives

Succesvyx pulls from CRM, billing, product analytics, and support — you don't need a data team to get started.

CRM

  • Salesforce
  • HubSpot
  • Pipedrive

Product Analytics

  • Mixpanel
  • Amplitude
  • Segment
  • Heap

Billing

  • Stripe
  • Chargebee
  • Recurly

Support

  • Zendesk
  • Intercom
  • Freshdesk

Alerts

  • Slack
  • Email
  • Webhooks

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Three capabilities, one platform

Churn Prediction

ML model trained on behavioral patterns flags accounts with elevated churn probability 60-90 days before renewal. You see why, not just the score.

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Health Scoring

Real-time composite scores across your full account portfolio. Customizable weights per segment, with a clear explanation of every data point behind the number.

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Expansion Signals

Surface accounts showing intent to expand — deeper feature adoption, growing team usage, usage nearing tier limits. Prioritize expansion conversations before the CSM asks.

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Outcomes

What CS teams report after 90 days with Succesvyx

34% Reduction in churn rate for early-adopter accounts
2.4× Improvement in expansion revenue per CSM
5 hrs Average time saved per CSM per week on manual account reviews

Reported outcomes from early customers. Results vary based on CSM team size, account volume, ARR tier, and which data sources are connected.

See it working on your own data

Connect your CRM in 10 minutes. Health scores start appearing within an hour.

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