Health scores from the tools you already use

Sync accounts, contacts, opportunities, and activity. QBR history and champion tracking pulled automatically.

Pull deal stages, contact properties, and engagement timeline. Maps directly to health score relationship signals.

Activity history, deal tracking, and contact engagement for SMB CS teams on Pipedrive.

DAU/MAU, feature event tracking, and power user identification from Mixpanel event streams.

Behavioral cohorts, feature adoption metrics, and session depth for health score computation.

Connect via Segment to pull usage events from any source your team tracks. Flexible schema mapping.

Retroactive usage analysis and feature adoption tracking. Pulls up to 90 days of historical data on first connect.

Invoice status, MRR, plan details, and payment history. Flags overdue or failed payments as churn risk signals.

Subscription lifecycle events, renewal dates, and billing consistency for commercial health scoring.

Recurring billing data and payment failure tracking for accounts managed through Recurly.

Open ticket volume, CSAT, resolution time, and escalation patterns. Unresolved critical tickets flag as risk signals.

Conversation volume, response time trends, and CSM engagement data from Intercom conversations.

Ticket frequency and severity tracking for teams using Freshdesk as their primary support channel.

Real-time churn and expansion alerts to your CS team Slack workspace. Configure which channels per account tier.

Daily or weekly digest emails with top at-risk accounts and expansion opportunities. Configurable per CSM or manager.

HTTP webhooks on score changes, risk threshold crossings, and expansion signals for custom automation.