Know which accounts are ready to expand — before they tell you
Succesvyx surfaces accounts showing strong expansion intent based on usage patterns, team adoption growth, and feature saturation — so your CSMs start the right conversation at the right time.
Expansion Signals
What we look for in an expansion-ready account
Expansion intent isn't a single data point — it's a pattern. Succesvyx combines seven behavioral signals to generate an expansion readiness score for each account.
- Seat saturation — active user count approaching license limit
- Feature depth expansion — team using 2+ advanced features in last 30 days
- Power user growth — number of power users increased >20% over 60 days
- Premium feature exploration — clicks on locked/upgrade-tier features
- Champion advocacy — champion shared product with new internal stakeholders
- Usage near tier limits — API calls or data volume >85% of current tier cap
- Positive NPS + recent QBR — high NPS score correlated with recent engagement
Expansion Readiness
ACCOUNT
Northwave Systems
87
Expansion Score
High Intent
High Intent
Contributing signals:
- Seat utilization: 94% of license limit
- Power users grew +31% in 60 days
- NPS: 9 (promoter) + QBR in last 14 days
Find the upsell before your CSM has to ask
Expansion signal detection is included in Growth and Scale plans. Start a free trial to see which accounts in your portfolio are showing upgrade intent right now.